What is Change management (information technology)?
In short
Change management is the general control process that ensures changes to programs, systems and configurations are requested, approved, tested and documented before they reach production.
Key takeaways
- Developers should not be able to move their own changes into production.
- Emergency changes are logged and approved after the fact.
- Effective change management lets auditors rely on automated controls across periods.
Where it's tested
ISC: Information Technology General Controls (ITGCs) — study notes, a five-minute revision sheet and practice questions.
Practise: 3 questions
Question 1 of 3 · 0 answered
Which of the following is a change management control?