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Glossary/Order-to-cash process

What is Order-to-cash process?

In short

The order-to-cash process runs from receiving a customer order through credit approval, shipping, billing, recording the receivable and collecting payment.

Key takeaways

  • Key controls include credit limits, matching shipping documents to invoices and prenumbered documents.
  • Separating credit approval, shipping, billing and cash receipts reduces fraud risk.
  • Revenue cutoff and existence of receivables are the main audit concerns.

Where it's tested

ISC: Business Processes & Automation — study notes, a five-minute revision sheet and practice questions.

Practise: 3 questions

Question 1 of 3 · 0 answered

In an order-to-cash process, the system blocks a sales order when it would push the customer over its approved credit limit. This is:

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