What is Robotic process automation (RPA)?
In short
Robotic process automation (RPA) uses software 'bots' to perform repetitive, rule-based tasks that people would otherwise do through the same screens, such as entering invoices or reconciling accounts.
Key takeaways
- It suits high-volume, stable, structured processes.
- Bots should have their own credentials with least-privilege access and logged activity.
- Changes to bot scripts need change management, because a faulty bot repeats the same error at scale.
Where it's tested
ISC: Business Processes & Automation — study notes, a five-minute revision sheet and practice questions.
Practise: 3 questions
Question 1 of 3 · 0 answered
Robotic process automation (RPA) is best suited to processes that are: